Spring is here! Use code "SPRINGHERE" at checkout for 20% off your order and free domestic shipping! Stay safe xxoo!

Shipping and Returns

SHIPPING POLICY

Due to COVID19, there may be some delay in shipping. However, we are offering FREE DOMESTIC SHIPPING ON ALL ORDERS! 

Please allow two to four business days for your order to ship. We may be able to expedite your shipping for an additional charge. If you need expedited shipping please email deborah@deborahdrattell.com

INTERNATIONAL SHIPPING

All orders shipped outside of the United States are subject to additional shipping charges. Any import duties and taxes that are charged when the parcel reaches the destination country, are the responsibility of the recipient. If you have questions related to customs charges please contact your local customs office.

PROCESSING / DELIVERY TIME 

COVID19 Update

Due to social distancing guidelines our production facilities have temporarily closed their doors. As our belts are made locally in NYC, there will be a delay in the production of some pieces. However, we are continuing to ship out some pieces in our collection from the safety of our homes. Please allow 2 to 4 business days for your order to be processed.

Orders are processed, shipped and delivered Monday through Friday only. Orders are not processed, shipped or delivered on national holidays. All orders placed on Saturday, Sunday or on a national holiday, will be processed the following business day. 
 

RETURNS

d e b o r a h  d r a t t e l l wants you to be happy with your purchase, if you are unsatisfied with your order we will  accept your return within 7 days of your order's arrival. All returns must be in their original packaging with tags attached, and unworn. Please email deborah@deborahdrattell.com with your return request within 7 days of the date your item was delivered. The returnee is responsible for any additional shipping charges. We are not responsible for any return packages not received.

Please allow 5-7 business days for the refund to post to your account. You will be emailed a return confirmation at that time. All refunds will be issued in the same form as original payment.

Please note that we do not accept liability for shipping loss or damage of returned goods. We cannot refund international duties and taxes. For more information on reclaiming international duties and taxes, please contact your local customs bureau.

Sale items and items purchased using a promotional code are final sale cannot be returned or exchanged.

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SALES/PRESS

deborah@deborahdrattell.com

@deborahdrattell
www.deborahdrattell.com